IMPROVE CUSTOMER ENGAGEMENT BY DIGITAL PLATFORMS

Overview :

  1.  Sharing recent trends in customer engagement.
  2.  Educating how online digital platforms play a key role in enterprise customer engagement.
  3.  Delivering the business outcomes in leveraging online digital platforms.

Description :

The webinar is a complete knowledge sharing session where the recent trends in the customer journey (sales journey) process will be discussed. This will be a consolidated session where the brand/product awareness & promotion, pre-lead engagement, lead generation, post-lead engagement, conversion, after sale/service engagement, up-selling/promotion, cross-selling/promotion, etc,. will be delivered. The importance of digital platforms and online digital platforms in particular will be addressed and how business can leverage these platforms to having a centralized ecosystem thus, managing the overall customer journey simple and cost-effective, yet, to drive more sales/business outcomes.

Pre-Work :

  • Notepad to take notes.
  • Basic understanding of “customer engagement” before the webinar.
  • Questions to ask at the end.

Register

Hourly Schedule

Leveraging Online Digital Platforms for Customer Engagement

0.00 - 0.05
Introduction
A brief introduction to the online digital platforms.
0.05 - 0.20
Trends
Recent Trends in customer engagement
0.20 - 0.35
Role of Digital Platforms
How online digital platforms play an important role in customer engagement process
0.35 - 0.50
Impact of digital platforms
How leveraging the online digital platforms would impact a enterprise business
0.50 - 1.00
Conclusion
Webinar Wrap-up and Q&A Session

Date

23 Oct 2019

Time

( UTC )
2:00 pm - 3:00 pm

Local Time

  • Timezone: America/New_York
  • Date: 23 Oct 2019
  • Time: 10:00 - 11:00

Cost

Free

Labels

Confirmed
Virtual Meeting

Location

Virtual Meeting
Virtual Zoom Meeting , Online.

Privacy Preference Center